«Chandler is actually very helpful to me while i needed seriously to cable money from my personal show offers as the serious currency so when closure costs for my the condominium during the early and you will later-July this year. The woman provider for me (a complete stranger!) was excellent. «
On customer service employees just who address the calls, into the staff on physical houses, on the on the internet service and you will team, toward loan (hello Tamica) and you may home loan team (good morning Cecelia!
«My wife and i recently transferred to Arlington to possess performs and we had been most excited to shop for property in the region. I discovered right away exactly how competitive the actual home industry will be here, but i did discover a house and you may we are excited when the promote is accepted. In the long run, we had been capable conserve plenty in the act. Your own cluster at the DOCFCU, specifically, Edmund, Octavia and Tomika, generated a huge difference for us to locate our desire home ownership inside our the urban area, and may yes getting noted for its selflessness and you will heading above and you may beyond for a couple of new players. We’re eternally thankful to them and will also be professionals getting lifetime thus.»
I really don’t faith such unique personalization would have actually ever taken place on a financial
«Advanced customer service during my auto loan experience. Briana gave me punctual call-back within this 30 minutes from me personally contacting this lady out of a concern throughout the my mortgage and car to purchase experience. We totaled my personal past vehicle and i also was dealing with a lot but she generated the entire ordeal one to on suggestions. We heard about their place by another colleague out of mine because I became raving throughout the Navy Federal and she told you maybe you’ve observed DOCFCU. We considered over it and you will decided to grab a spin off it and you may I’m pleased I did. Since Briana helped me feel just like I happened to be the only consumer with her quick responses.»
«I have the best relationship with my borrowing partnership! I mean most, who can point out that regarding a financial institute?! Historically, DOCFCU employees and you can provider representatives have the ability to seen me owing to creating borrowing from the bank, preparing for first time homeownership, attempting to sell my personal household and you will family unit members drama shortly after drama-using fun and difficult season. I am usually confronted by persistence, professionalism, and you may kindness-every time. Everytime. ), every step of the means it’s been the quality of excellence that is modeled. I really see becoming an associate and just really desired to show my appreciation and you can admiration. We will avoid my phone calls having «Love my Credit Union». It’s the best method I will think about to share my personal sincere appreciation.»
«I have been a DOCFCU affiliate for several years. This year We took benefit of your very economical auto loan give of five season step one.89%. The new broker where I purchased the car messed up during the arranging to have my personal membership and you may titling inside the Maryland. Orise handled the borrowed funds and you can demonstrated special cocern and you will persistence in finalizing the borrowed funds. Orise are yet another and you will wonderful house so you’re able to DOCFCU and all of its people.»
«I was an associate for decades and has just refinanced my personal mortgage that have DOCFCU. There are a couple of ladies in the borrowed funds division you to forced me to tremendously and you will left me personally up to date each step of your method. There were specific difficult situations in the act (which was requested) and i https://1hrtitleloans.com/payday-loans-nh/ also got specific tech trouble, to my end, for the submission some of the requisite records. Cecilia grabbed the full time to visit above and beyond to greatly help myself which have those factors. Both lady (Cecilia and you will Cindy) are great property towards company. Their determination and you will customer support was stellar, and i also won’t think twice to fool around with DOCFCU to possess my coming monetary need.»
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